Privacy Policy.
Last updated: October 2026
Who We Are
BEDIGITAL LAB LTD (“BEDIGITAL LAB”, “BE/DIGITAL LAB”, “we”, “us”, “our”) respects your privacy and is committed to protecting personal data. For applicable data protection law, BEDIGITAL LAB LTD may act as controller for personal data processed in connection with its own business operations and Website.
Scope
This Privacy Policy explains how we may collect, use, store, disclose and otherwise process personal information in connection with:
- /the Website;
- /enquiries and contact forms;
- /prospective clients and clients;
- /suppliers and business partners;
- /business-development activities;
- /digital, strategy, technology and operational services;
- /lead-generation and marketing-related activities where applicable.
Personal Data We May Collect
Identity Information
Name, job title, employer or company and professional role.
Contact Information
Business or personal email address, telephone number, postal address and other contact details.
Business Information
Company name, sector, website, business requirements, project information and commercial interests.
Enquiry and Communications Information
Information contained in forms, emails, calls, meetings and communications with us.
Contractual Information
Information associated with quotations, proposals, statements of work, orders, agreements and service delivery.
Billing and Payment Information
Billing details, invoices and transaction information. Where payments are handled by third-party providers, we do not necessarily receive or retain complete payment-card credentials.
Technical Information
Where generated by the Website or hosting environment, this may include IP address, browser, operating system, device information, security logs and Website activity.
Marketing and Communications Information
Communication preferences and records of interactions with our business communications.
Lead and Prospect Information
Where relevant to a client engagement or our own lawful business development, we may process professional contact details and business information concerning prospective customers or decision-makers.
Sources of Personal Data
We may obtain personal data:
- /directly from you;
- /from your employer or organisation;
- /from our clients;
- /from suppliers, partners and service providers;
- /through the Website;
- /from lawful public business sources and corporate websites;
- /from professional directories and publicly accessible professional profiles;
- /from lawful third-party business data providers;
- /from advertising, CRM or campaign platforms used for a relevant service.
Public availability of information does not remove applicable data-protection obligations.
How We Use Personal Data
- /respond to enquiries;
- /prepare quotations and proposals;
- /enter into and perform contracts;
- /deliver projects and services;
- /manage client, supplier and partner relationships;
- /manage projects, campaigns, CRM or operational workflows;
- /conduct lawful business development;
- /manage billing and payments;
- /improve services and business processes;
- /protect systems and prevent fraud or misuse;
- /maintain records;
- /comply with legal obligations;
- /establish, exercise or defend legal claims.
Lawful Bases
Contract
Where processing is necessary to enter into or perform a contract.
Legitimate Interests
Where processing is necessary for our legitimate business interests or those of another party, provided those interests are not overridden by an individual’s rights. This may include managing business relationships, improving services, preventing fraud, protecting systems and certain B2B business-development activities.
Consent
Where applicable law requires consent, including for certain electronic marketing or non-essential cookies if introduced.
Legal Obligation
Where processing is necessary to comply with applicable law.
Legal Claims
Where processing is necessary to establish, exercise or defend legal claims.
Direct Marketing
We may send business communications where permitted by law. Where PECR or another applicable rule requires consent, we will seek consent before sending the relevant communication. Where permitted, we may rely on legitimate interests for appropriate B2B communications. We will identify ourselves and provide an appropriate way to opt out.
Right to Object to Direct Marketing
You may object at any time to the use of your personal data for direct marketing. We will then stop using the relevant information for that purpose. We may retain limited suppression information to ensure that your preference continues to be respected. Contact: contact@bedigital-lab.com.
Sharing Personal Data
We may share personal data where reasonably necessary with:
- /hosting and cloud providers;
- /CRM and business-software providers;
- /analytics providers where used;
- /advertising or campaign platforms where used;
- /communications and IT providers;
- /professional advisers;
- /payment processors;
- /contractors and subcontractors;
- /service providers acting on our behalf;
- /regulators, courts or public authorities where required by law;
- /potential buyers, investors or advisers in connection with a legitimate corporate transaction.
We use appropriate contractual and security safeguards where required by law.
International Transfers
Some service providers may process personal data outside the United Kingdom. Where a restricted international transfer occurs, we will use an appropriate mechanism required under UK data protection law, which may include adequacy regulations, the UK International Data Transfer Agreement, the UK Addendum to approved standard contractual clauses, or another lawful mechanism.
Data Retention
We keep personal data only for as long as reasonably necessary for the purpose for which it was collected, including legal, accounting, contractual and compliance requirements. Different categories may have different retention periods. Limited suppression information may be retained where necessary to respect marketing objections.
Security
We use reasonable organisational and technical measures designed to protect personal data against unauthorised access, unlawful use, accidental loss, alteration or disclosure. No internet-based system can be guaranteed to be completely secure.
Your Rights
Subject to applicable law, you may have rights to:
- /access your personal data;
- /correct inaccurate data;
- /request erasure;
- /restrict processing;
- /object to processing;
- /receive certain data in portable form;
- /withdraw consent where processing relies on consent;
- /object to direct marketing;
- /complain to a supervisory authority.
Exercising Your Rights
Requests may be sent to contact@bedigital-lab.com. We may need to verify your identity before responding.
Complaints
You may raise privacy concerns with us at contact@bedigital-lab.com. You also have the right to complain to the UK Information Commissioner’s Office (ICO) where applicable.
Cookies and Local Storage
The current Website states that it stores only the visitor’s language preference locally on the device and does not use advertising or tracking cookies. Please see the Cookie Policy for further information.
Children’s Data
Our services are intended for businesses and business professionals and are not directed to children. We do not knowingly seek to collect personal information from children through our business services.
Changes to this Privacy Policy
We may update this Policy to reflect legal, operational or technical changes. The latest version will be published on the Website.
This page is a general template and should be reviewed by a legal professional before publication.